• Hyundai

Modern Hyundai of Concord

965 Concord Parkway South
Concord, NC 28027

  • Sales: (888) 461-1599
  • Service: (888) 480-5309

Modern Hyundai of Charlotte 704-262-4408 serving Concord, Kannapolis,Salisbury, Lake Norman, Gastonia, Huntersville and Charlotte, NC

Customer Testimonials

Modern Hyundai - Customer Testimonials

It's important to know what you are getting yourself into when you visit a business. This is why, we at Modern Hyundai have ensured that our customer testimonials are here for your review. Read all the comments below to find out what our patrons are saying about our business:

SC Customer | 9/1/14

Really went the extra mile. (Literally!) After a bad experience with a dealer in my area, I contacted Modern via email about one of their internet deals. After Brittany verified their excellent online price Jim Morelli made sure the deal worked, even going so far as to bring the car to me over 150 miles away. Very happy with the deal and the extra effort!


Pastor Bill | 8/29/14

Excellent service! I appreciated how thorough Rebecca was in communicating back-and-forth with me via email. Once I arrived at the show room, everyone was exceptionally kind and the deal was done very expeditiously. They gave me a very good price and excellent customer service. You can't get better service on the financial side!


Mikael Gabbert | 8/19/14

Great group of people :) listened to what we needed the first time, worked with us on the financing (which was miracle work in itself lol), and have been wonderful in checking in to make sure we're still loving the car. Will definitely be coming back when its time for car number 2!


rgsimms | 8/4/14

Modern has the best prices around period! I traveled from Virginia so my daughter could purchase her first car. She would not have been able to afford her new 2014 Elantra Limited with the offers that dealerships in Virginia and other surrounding states were giving her. Modern was straight forward with their pricing and there were no surprises upon arrival. Everyone was extremely friendly, and knowledgeable from salesman, manager, to finance officer. There was no pressure and everyone helped my daughter make the most informative decision that she could Just a wonderful overall experience and when I am in the market for a new car, I will be heading to Modern myself.


Richard | 8/4/14

Great prices and great service. No pressured sales. No hidden fees, upfront on all pricing. Everyone was friendly and knowledgeable which made for an enjoyable experience all the way around for my daughter's first car. It was worth traveling for. When I am in the market for a new car, I will be heading to Modern before looking anywhere else.


Laurie M | 7/30/14

Wonderful experience with first service! From the buying of my Hyundai to the first service call, all went as well as could be. Low pressure salesman, nice facility, helpful staff & most importantly - a car that I love! I drove Volvo's for many years until we decided to try a Hyundai SUV. It drives well & gets good gas mileage & is comfortable. It's been on one long trip & the car made the trip more enjoyable. Thank you Modern Hyundai!


Jessica | 7/10/14

Amazing!!! Let me first start off by saying that I NEVER write reviews, but I am so pleased with my purchase that I'm writing this review on the same day I got the car! Jim Morelli was my salesperson and he was fantastic! He never made myself or my family feel pressured to buy/add on anything and was a tremendous help. Honest & genuine is always the best way to go and he surpassed that! He helped us in every way possible. He made the whole experience so effortless. I can't wait to enjoy all that my 2014 Sonata has to offer! if anyone is looking for a Hyundai look NO FURTHER!! I can't say enough great things about it so I'll just say "2 thumbs up!" And I HIGHLY recommend!



by brenje' from concord, nc | July 2, 2014
At Modern Hyundai; it doesn't matter...how big or small the service!(i needed a fuse, oil change, tire rotation, 4wheel alignment)...they get the job done! and i requested a car wash, at the last minute, i was very pleased and satisfied, i relocated from VA and Indiana.....they took very good care of me and my vehicle! impressive customer service team! very helpful, went above and beyond ( i did not know my bearings on finding a Costco, and the cashier ,( i don't know her name but she was very helpful) will be a returning customer
Reason for visit: Service / Repair
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? No


by Allison from Charlotte, NC | June 28, 2014
We went to Modern Hyundai in Concord because they had great deals listed on their website. I had three specific cars I wanted to look at. Our salesman, Darren, was very helpful. He quickly found the cars we wanted to test drive, helped us make the best decision for our family's needs, and guided us through the sales process very quickly. We never felt like we were being pushed into a sale or pushed into buying a more expensive car we didn't need. He even helped us get great financing. The whole team was very pleasant to work with and our car buying experience was as stress free as it could be. I will be going back to have my Hyundai serviced regularly there, but as I just bought the car, I can't give any rating on the service department.
Reason for visit: Shopping for New
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes



by Elane S. from Charlotte, NC | June 8, 2014
It has been 10 years since I purchased a car, so needless to say there was some stress involved. My salesman was Dudley Payne and he made the process pretty painless. I pretty much knew what I wanted and he guided me in that diection. He made sure I understood all the feaures on the car and set everthing up for me. Great experience!
Reason for visit: Shopping for New
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes



by AVandeVoorde from Concord, NC | May 30, 2014
Purchased my first new car memorial weekend 2013, it was a 2013 Sonata, Jim Morrelli was our salesman and was great. We told him what we wanted and he helped us into our first new car, he didnt try to pressure us or sell us something that we couldnt afford or that we didnt need. He followed up with us every once in a while to make sure everthing was good and that we were satisfied. Called us this past memorial weekend because of our credit situation when we first bought, and because of the great deals and rebates he was able to get us into a brand new 2014 with upgrades and at a 9% lower financing. He and Demetri were the best and helped our family save the most money possible. This dealership is defiantly one of the best around with customer service. I recommend Jim to any one looking to buy from the dealership.
Reason for visit: Service / Repair
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes




"Great Experience!!"

tmontalvo94
5/22/2014 5:21:07 PM

Reason For Visit: Sales (New) 
I Recommend This Dealer: Yes 
Employee(s) Dealt With:
David Ash
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Modern Hyundai of Concord:

My mom just bought a car at Modern Hyundai of Concord today. We were dreading all the haggling that goes on with a new car purchase. Things were looking up the minute we met our salesman David Ash. David was really interested in what we were looking for, not just trying to sell the most expensive car on the lot with 100 options. David was informative, funny, not pushy at all. He also knew his stuff! Mom ended up with the exact car she wanted with financing that was perfect for her needs. Everyone at the dealership was friendly and relaxed. We looked at Nissan Altima, Toyota Camry and Honda Accord. Hyundai Sonata beats them hands down and we got a incredible price! My mom is 69 yo and she is saying this is the best car buying experience she's ever had! I agree! We would highly recommend Modern Hyundai of Concord and asking for David Ash to help you with your purchase. Hyundai ain't no joke!!!!



by Ali C from Concord, NC | April 29, 2014
I took my car for its first service and it went so smoothly. Not only did they take care of me before my appointed time, but the car was ready before the time they calculated. I was so impressed with the service department. People came and went and were promptly taken care of in a professional manner. I definitely would recommend Modern Hyundai for car buying and service experience!
Reason for visit: Service / Repair
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes



by JEV7452 from Concord, NC | April 28, 2014
In buying my first car, I am very glad all of my research led me to Modern Hyundai of Concord. Jim was my salesman and he was so honest and helpful with the decision making process to actually explain why the more expensive options were not necessarily fitting for my needs. He never tried to upsell me on anything, made the entire process very painless, and their dealership has been very understanding of my needs and abilities. I would definitely recommend them if you are interest in a Hyundai.
Reason for visit: Shopping for New
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes




"Went in for a test drive.. came out a new Tucson owner!"

kim150
4/23/2014 1:26:29 PM

Reason For Visit: Sales (New) 
I Recommend This Dealer: Yes 
Employee(s) Dealt With:
Alan Parker 
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Modern Hyundai of Concord:

Absolutely love my 2014 Hyundai Tucson! The experience from test driving to buying was a pleasant one. I would recommend Modern Hyundai to friends and family, strangers too if they ask about my Tucson!



by Kim from China Grove NC | April 20, 2014
Modern Hyundai, excellent dealership! Alan Parker, great sales consultant! My 2014 ,Tucson, love at first drive! The entire experience from test driving to buying was a good one.
Reason for visit: Shopping for New
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes



by b canter
 from charlotte nc | March 27, 2014
not your typical sale no pressure to sell just wanting to help
Reason for visit: Shopping for New
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes



by JillHK
 from Greensboro, NC | March 11, 2014
My son had been shopping for a used car online and found exactly what he was looking for @ Modern Hyundai in Concord, NC: a 2012 Dodge Challenger SRT. I contacted the dealer and in a mere two hours heard from their Internet Sales Rep. She was quite courteous and we set up a test drive date the next Saturday. We met Trae Quick that day and he couldn't have been more helpful. We test drove the Challenger, bought it, and during that process Trae asked my plans for MY car. No plans. It's paid for. I like it. Before long, he had me test drive a Honda Civic, which I was dead-set on...until he suggested I drive the Hyundai Sante Fe Sport. I fell in love with the "MacDaddy" of 'em all. There were so many features that Trae told me about that my head was spinning; however, the best was the overall safety rating. The next best was the overall value! Needless to say, I was sold: hook, line and sinker. There were two happy customers driving home to Greensboro from Concord that day. No sales remorse, whatsoever. Thank you, ALL, at Modern Hyundai in Concord!
Reason for visit: Shopping for Used
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes



in the last week-
I bought a 2013 Nissan Sentra next door at Modern Nissan, but was unhappy with it. I already own a Sonata and we love it, so I decided to check out the Elantra and so glad I did. No idea why I did not go their first. Trey, my sales associate, was knowledgeable about the Hyundai lineup and was able to help me find the right car at the right price. I ended up getting a 2013 Elantra Limited and it is WAAAAAAY better than the Sentra (sorry Nissan). I highly recommend the Hyundai line of cars and Modern Hyundai of Concord when you are ready to go get one!



by Robin P.
 from Sherrills Ford, NC | February 12, 2014
James Morelli was our salesperson. He was very friendly and not pushy. He showed us the car with everything we wanted and more. He made the deal easy, as well as Demetri who did the financing. It was a very pleasant buying experience and we have been getting lots of compliments on our new car. We also received a phone call from Jim and Brittany the following day which was great, as they didn't forget about us the minute we left with our new car. Thanks.
Reason for visit: Shopping for New
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes



Sales Rating:

A great experience

Written by maestrot on 1/23/14 8:14:46 AM PST
Recommend this dealer? YesPurchased a vehicle from this dealer? Yes

I knew the car I wanted-- a Sonata SE. I did research and contacted a number of dealers through truecar, edmunds, and other websites. Of the quotes I received, only one was lower than Modern Hyundai, and they ended up beating that quote in the end. David was great -- he obviously is a salesman, but he didn't try to oversell me. I ended up with a price I was comfortable with. They worked with me so that I could return the car I bought at Carmax just the day before -- a 2013 Sonata SE with 19000 miles on it. For just $2500 more, I ended up with a brand new car, no miles, full warranties, and the features that were added with the 2014 model. I will reserve judgment on service and repairs and such, as I haven't utilized those departments yet. But the sales experience was great.


by
ggoodman
 from Davidson, NC | January 21, 2014
The team worked very hard to meet my price. They asked questions which helped them understand my price, then gave me information to help me make an informed decision, regardless of where I might decide to make my purchase. The team members I worked had fun personalities and were very respectful. I believe I'm going to really love my new Santa Fe Sport.
Reason for visit: Shopping for New
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes



 
So far my experience with Modern Hyundai has been outstanding. The initial Shopping process was very low pressure and brought to mind the great experience I used to get from my local Saturn dealership in Illinois. I originally was looking at the Accent, specifically looking for a manual transmission. Alan let me sit in both an Accent and a Veloster, and then found a manual transmission Elantra sedan in the lot so that I could take a test drive. I ended up deciding on "practical" vs "fun" - the interior space in the Elantra made more sense for my family. However, we ended up purchasing an Elantra GT in a manual transmission - so I ended up getting both practical AND fun! The purchase experience was excellent, and everyone I've worked with at the dealership has been pleasant and helpful. So far I've had one problem with the car - the airbag light stayed on. The service department correctly diagnosed a failure in a sensor in the passenger buckle and ordered a replacement part, and scheduled a convenient time for me to come in and have the part replaced, and everything worked just as I expected. I've also ordered a few parts from the parts department (cargo tray, all weather floormats, etc), and the ordering process has been smooth - they have been able to tell me how long it will take and the parts come in on time, and they've been able to confirm that I'm getting the correct parts for this particular model (I've had trouble in the past with other dealerships). Absolutely no complaints about this dealership at all!



by Cari and Mae
 from Concord, North Carolina | December 19, 2013
Couldn't have asked for higher quality in service. The sales person was extremely helpful in all ways and very understanding as to our needs. The sales person was very patient in explaining the different aspects of the Sonata. The finance officer was very cordial and helpful. The facilities were exceptionally clean. This is our second Hyundai and we are impressed with the quality of the car and happy campers to now own two. I would rate the overall service five stars plus.
Reason for visit: Shopping for New
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes



by Scott
from Concord, NC | December 19, 2013
Alan Parker provided outstanding customer service. Absolutely no pressure, he laid out all of the options available and let us choose on our own without trying to influence our decision. It's always interesting when I go to a dealership specifically looking for manual transmission, but Modern had an Elantra GT in stock with manual, and gave me a fair price without any hassles. The finance manager, Anane Thabiti, walked us through all of the documentation required, explaining everything clearly and completely, and made the financing go very smoothly. The gentleman in the parts department was also very friendly and competent, and I have no doubt that the service department will be excellent as well. Thanks so much for a great experience!
Reason for visit: Shopping for New
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes



by Happy Concord Customer from Concord, NC | December 11, 2013
I had limited time to purchase a vehicle for my college-age son yesterday. One phone call to the dealership set the course in motion for the best buying experience I've ever had. From the moment we pulled onto the lot, we were met with smiles. Eddie Elrod was excellent in making sure we knew the features on the Elantra GT and that we were comfortable with our decision. We only spent minutes with the finance manager and were on our way. No pressure, just excellent customer service. There is no doubt in my mind that I will recommend Modern Hyundai of Concord to everyone!
Reason for visit: Shopping for New
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes



by Chris
 from Charlotte, NC | November 29, 2013
A first rate buying experience. The team met all my needs and answered all of my questions. The sales consultant was well trained and could readily explain all of the car's features... including the complex infotainment system. The sales process was easy and the internet price (a good one) was honored with no bait and switches. All in all... first rate.
Reason for visit: Shopping for New
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes



by Tony DiCesare from Concord, NC | November 14, 2013
Best place to go to buy a car, they worked magic while I was there. I was upside down in my car (a lot) I had a minimal down payment and they still got me into a brand new sonata for cheaper payments. We showed up at 6pm the banks closed at 6:30 they closed the deal in 30 MINUTES. I cant stress how hard Jim and his associates worked for me. They got me into a brand new car with little money down and saved me over $100 a month in payments with GAP insurance that's insane!!!! If you have any doubt about car shopping then you need to check these people out over at Modern Hyundai you will not be disappointed. Thank you for the help you gave me, I couldn't of asked for a better experiences.
Reason for visit:
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes



by Brenda Brown
 from Greensboro, NC 27407 | November 11, 2013
Brenda, I had a great experience, with Siles he was very helpful. I was very impress with how he took time to help me. I also had a good experience working with the business manager(Mr. Anane Thabiti) the paperwork went smooth and all my questions were answered. I would recommend anyone to Modern Hyundai. The customer Service is excellent. It was a pleasant experience. I love My CAR!!!!!
Reason for visit:
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes



by Alida C from Concord, NC | November 7, 2013
My son in-law knew I was looking for a car and recommended I speak to Siles @ Modern Hyundai. He and my daughter bought their Sonata there and they had a great experience. I called Siles told him what I wanted and expected from my car buying experience. When I arrived at Modern Hyundai Siles greeted me with a car! Exactly what I wanted. What impressed me is that he had listened to what I said and made my car buying experience an exceptional and easy one. He knew my time was important. That was not all. He even followed up with a call to make sure all was well with the Elantra. Thanks Modern Hyundai for your excellent customer service and for making my car buying experience a pleasant one.
Reason for visit:
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes



by Tammy D.
 from Concord, NC | October 25, 2013
I was in the market for a new vehicle and had actually gone to SC to test drive several different vehicles. My best friend, Lori, had told me her husband had worked at Modern Hyundai and that I should see Silas, as he had sold her her car! Once I decided which vehicle I was interested in (the Elantra), we went to see him and the buying process was easy as pie! Silas and Dumetri were very fair on the price of the new car, as well as what they were willing to give me on my trade. I was also informed that Modern has a veteran's discount! They gave me the payment I wanted, I signed the paperwork, and it was all very painless! Silas went over all the details of my new Elantra Limited and even hooked up my phone to work with the Bluetooth in the car! I would highly recommend everyone to purchase their new vehicle at Modern Hyundai! They have definitely made a customer for life! Thank you again, Modern!
Reason for visit:
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes



by Angie C from Charlotte, NC | October 14, 2013
Upon arrival at the dealership, Silas Parker greeted us with a warm welcome. He went above and beyond with helping us with our recent purchase of the 2013 Genesis R-Spec. Silas even called us a couple of days later to make sure all was well with our purchase and to see if we had any issues. Thank you again Modern Hyundai of Concord for your outstanding customer service!
Reason for visit: Shopping for New
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes



by Andrew C.
 from Huntersville, NC | October 9, 2013
Just bought a new Santa Fe Sport to accommodate our growing family and couldn't be happier with the customer service and buying process I experienced with Modern Hyundai. Our sales associate, Jim Morelli was great to work with. Showed me only what I wanted to see and was able to get me both more vehicle and a lower payment than I expected. The entire staff was friendly and efficient and the follow-up has been 100%.
Reason for visit: Shopping for New
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes


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